You may cancel an order within 24 hours of your order confirmation, no questions asked. After 24 hours, please refer to the seller's return policy. After 24 hours, the order will no longer be eligible for cancellation and will be considered a return request. All return requests are subject to the terms of the seller's return policy.
1stDibs sellers will wait until the 24-hour cancellation window has expired before they will ship out your item. If requested, the seller will ship an item within the 24-hour window. Once shipped, the cancellation period will be void and the order will be subject to the terms of the seller's return policy.
If you wish to cancel your order:
- Go to the Orders section of your profile
- Click the Order Assistance button next to your order
- Select Cancel Order.