Sent and received messages are stored in the Inbox section of the account menu in the top right-hand corner of the homepage. If you have unread messages, you'll see a red number that indicates how many there are.
In your Inbox, you'll see all your recent messages.
You can click on a message to see the conversation in full, and there will be a text box at the bottom to send a response back to the seller.
Sellers usually respond promptly to messages, but if you do not hear back within 3 business days, please contact us and we will try to resolve the issue as swiftly as possible.